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Shipping Information
| SHIPPING OPTION | DESTINATION | DELIVERY TIMELINE | COST |
|---|---|---|---|
| STANDARD DELIVERY* | Peninsular Malaysia | 3-5 working days | Calculated based on parcel's weight/dimension |
| Sabah & Sarawak | 5-7 working days | Calculated based on parcel's weight/dimension | |
| International** | 7-10 working days | Calculated based on parcel's weight/dimension | |
| CLICK N COLLECT (STORE PICK-UP) |
|
2-4 working days | FREE |
*Orders made after 9am will be processed the next business day. A notification email containing your order tracking details will be sent to you once the item is shipped.
** All international deliveries may be subjected to import duties and taxes, which are levied once a shipment reaches your country. The amount may vary depending on the country of destination and you will be responsible for paying any additional charges for customs clearance. Naelofar cannot control and is not responsible for any duties applied to your package. You should contact your local customs office for the fee calculations.
***Important: If the recipient refuses to pay the import duties, taxes, or customs fees and the parcel is returned, rejected, or abandoned as a result, no refund will be issued. These charges are the buyer’s responsibility, as stated in our shipping terms.