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Shipping Information

SHIPPING OPTION DESTINATION DELIVERY TIMELINE COST
STANDARD DELIVERY* Peninsular Malaysia 3-5 working days Calculated based on parcel's weight/dimension
Sabah & Sarawak 5-7 working days Calculated based on parcel's weight/dimension
International** 7-10 working days Calculated based on parcel's weight/dimension
CLICK N COLLECT (STORE PICK-UP)
  • TTDI Luxe
  • IOI City Mall
  • KL East Mall
  • Setia City Mall
  • NU Sentral
  • AEON Nilai
2-4 working days FREE

*Orders made after 9am will be processed the next business day. A notification email containing your order tracking details will be sent to you once the item is shipped.

** All international deliveries may be subjected to import duties and taxes, which are levied once a shipment reaches your country. The amount may vary depending on the country of destination and you will be responsible for paying any additional charges for customs clearance. Naelofar cannot control and is not responsible for any duties applied to your package. You should contact your local customs office for the fee calculations.

***Important: If the recipient refuses to pay the import duties, taxes, or customs fees and the parcel is returned, rejected, or abandoned as a result, no refund will be issued. These charges are the buyer’s responsibility, as stated in our shipping terms.

Can I place an order for a friend/family staying abroad?

How to get my order delivered in a GO FAR delivery box?

How do I get my order shipped in A Gift Box?